Short-term Needs and Long-term Goals

28 Feb

Denitrea Crittenden - PhotoDenitrea Crittenden was a 27-year-old, single mother of two, receiving public assistance to care for her young family when she first came to Workforce Solutions Capital Area to explore the Workforce Investment Act (WIA) program.  Unfortunately, while she qualified, WIA funds had already been exhausted for that time period.

Not easily deterred, Denitrea worked toward her long-term goals and self-funded the prerequisite courses for a Radiology degree. However, pressing family obligations did not allow for a fast-tracked, rigorous academic load.

Two years later, after having completed the necessary prerequisites, Denitrea again inquired about the WIA program.  At that time, she was enrolled in the Austin Community College Radiology program and had a baby in the neonatal intensive care unit (NICU)! The stress and cost of caring for her family had made it hard to continue to paying for her education all alone. Fortunately, the stars aligned and Denitrea was able to successfully enroll in the WIA program.

“Walk into Workforce Solutions and just ask,” said Denitrea Crittenden. “Let someone know your situation. No one can help unless you let them know what you’re going through. Don’t just wait and see. Discuss your short-term needs and long-term goals.”

Despite additional hurdles along her twenty month path, Denitrea graduated with an Associates of Applied Science and earned a 3.4 GPA and a place in the honor society.  While in school, the WIA program assisted Denitrea and her family with tuition, textbooks, uniforms, exam fees and crisis assistance.

Upon graduation, Denitrea worked with her Career Counselor JoAnn Rogerio and Career Facilitator James Helton to maximize her job search efforts and polish her resume.  Three months after graduation, Denitrea found employment as a Radiologic Technologist for one of the region’s leading hospital systems.

“One of the most helpful parts of the WIA program for me was knowing someone actually cared about my family and my success,” Denitrea said. “JoAnn taking the time to pick up the phone was comforting.”

This, however, was not the end goal for Denitrea.  She is continuing her education by pursuing a Bachelor’s Degree in Radiologic Sciences.

“Single mothers need to understand your life doesn’t need to stop with another outside life,” she offers.  “If you can take care of children, you can do anything!”

About the WIA Program

The Workforce Investment Act (WIA) program is a no-cost employment program designed to give job seekers the support and/or skills training they need to find a job. Specifically, WIA can provide:

  • Job search assistance
  • Child care assistance while in training
  • Transportation assistance
  • Interview clothing and uniforms
  • Tools needed for your new job
  • Funding for basic skills and occupational training

For more information about the program and eligibility, please visit


Workforce Solutions Capital Area is an equal opportunity employer. Auxiliary aids and services are available, upon request, to persons with disabilities. Relay Texas: 800.735.2989 (TDD) / 711 (Voice).

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